Privacy Policy

SuperSense ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered WordPress content automation platform. Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

We collect information that you provide directly to us, as well as information collected automatically when you use our Service. Personal Information You Provide: • Account information (name, email address, password) • Payment information (processed securely through Stripe) • WordPress site credentials (stored encrypted) • Communication preferences • Support inquiries and correspondence Information Collected Automatically: • Device information (browser type, operating system) • Usage data (features accessed, pages viewed) • IP address and approximate location • Cookies and similar tracking technologies

We use the information we collect for the following purposes: • To provide and maintain the Service • To process transactions and send related information • To send administrative information, updates, and security alerts • To respond to your comments, questions, and support requests • To analyze usage patterns and improve the Service • To detect, prevent, and address technical issues or fraud • To comply with legal obligations We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include: • Encryption of data in transit using TLS 1.3 • Encryption of data at rest using AES-256 • Regular security audits and vulnerability assessments • Access controls and authentication requirements • Secure data centers with physical security measures While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

When you connect your WordPress site to SuperSense: • We store your WordPress site URL and API credentials securely • We access your site only to perform actions you request (publishing content, managing media) • We do not access, read, or store content from your WordPress site that was not created through our Service • You can disconnect your WordPress site and revoke access at any time Your WordPress credentials are encrypted and never shared with third parties.

When you use our AI content generation features: • We process your prompts and inputs to generate content • We may use anonymized, aggregated data to improve our AI models • We do not use your specific content to train AI models without your explicit consent • Generated content belongs to you once created We partner with trusted AI service providers who are bound by strict data protection agreements.

We use cookies and similar tracking technologies to enhance your experience: Essential Cookies: • Required for the Service to function properly • Cannot be disabled Analytics Cookies: • Help us understand how users interact with the Service • Can be disabled in your browser settings You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality of the Service.

We use trusted third-party services to operate the Service: • Stripe - Payment processing • OpenAI / AI Providers - Content generation • Analytics providers - Usage analytics • Email service providers - Transactional emails These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

We retain your personal information for as long as your account is active or as needed to provide you the Service. After account deletion: • Account information is deleted within 30 days • Backup copies may persist for up to 90 days • Some information may be retained as required by law You can request deletion of your data at any time by contacting us at support@supersense.io.

Depending on your location, you may have the following rights: • Access - Request a copy of your personal data • Correction - Request correction of inaccurate data • Deletion - Request deletion of your personal data • Portability - Request transfer of your data • Objection - Object to certain processing of your data • Restriction - Request restriction of processing To exercise any of these rights, please contact us at support@supersense.io. We will respond within 30 days.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place when transferring data internationally, including: • Standard contractual clauses approved by relevant authorities • Data processing agreements with all service providers • Compliance with applicable data protection regulations

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by: • Posting the new Privacy Policy on this page • Updating the "Last updated" date • Sending an email notification for significant changes We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: • Email: support@supersense.io • Help Center: https://supersense.io/help We are committed to working with you to resolve any complaints about your privacy and our collection or use of your personal information.